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Investors are clearly bullish about former Salesforce co-CEO Bret Taylor\u2019s AI agent startup Sierra.<\/p>\n
Sierra, which helps enterprises build customer service AI agents, announced it raised a $350 million funding round<\/a> on Thursday. The round, led by earlier investor Greenoaks Capital, values the startup at $10 billion, according to a company blog post that confirmed an earlier report<\/a> from Axios on Wednesday.<\/p>\n Sierra was founded in early 2024 by Taylor and longtime Google alum Clay Bavor. The company claims to have landed hundreds of customers, including SoFi, Ramp, and Brex, among others, in its 18 months of operation.<\/p>\n Sierra has now raised $635 million altogether, including $110 million<\/a> that closed in February of last year led by Sequoia and Benchmark, and a $175 million round<\/a> that closed in October of last year led by Greenoaks.<\/p>\n Others of its investors include ICONIQ and Thrive Capital.<\/p>\n As TechCrunch has previously reported, Taylor and Bavor have a long history in customer service tech. Taylor spent nearly a decade at Salesforce and years ago founded Quip, which Salesforce bought for $750 million in the summer of 2016. Bavor managed Gmail and Google Drive at Google, among other consumer-facing products.<\/p>\n Taylor met Bavor while at Google, where he worked before serving as Facebook\u2019s CTO for several years. At Google, Taylor is widely credited with helping to launch Google Maps. Years later, he\u2019d oversee the Twitter board throughout Elon Musk\u2019s takeover<\/a> of the social media site.<\/p>\n Techcrunch event<\/p>\n \n\t\t\t\t\t\t\t\t\tSan Francisco<\/span> Earlier this week, in fact, Taylor announced that Sierra is launching its second year of its so-called APX program, a rotational opportunity for recent technical graduates that directly mirrors the Google program that launched both Taylor\u2019s and co-founder Clay Bavor\u2019s careers two decades ago. <\/p>\n The hiring announcement stands out in what has become an increasingly tough job market, particularly as companies assess the power of AI technologies like those Sierra is selling and their potential impact on workforce needs.<\/p>\n The program targets computer science graduates and says it offers experience in both agent engineering and product management. Taylor described the roles as providing what he calls \u201can irresponsible amount of responsibility\u201d \u2014 similar to the freedom to build and launch products that he and Bavor had at Google \u2014 with new graduates expected to work on multiple product launches during their first year.<\/p>\n<\/div>\n
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\n\t\t\t\t\t\t\t\t\t\t\t\t\tOctober 27-29, 2025<\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n